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Writing technical documentation – tutorial with Confluence

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In this video, I explain to you why it’s important to write good technical documentation and come up with some useful tips. I also will show you the tool Confluence from Atlassian which I use to write my technical documentation and how can you use it. #ITDocumentation #Confluence #HomeLab

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Timestamps:

00:00 – Introduction
01:23 – Why do we write technical documentation?
03:46 – Some tips on how to write good technical documentation
05:37 – What software and tools should you use?
08:46 – Confluence walkthrough
13:08 – Summary and Outro

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All links with “*” are affiliate links.

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40 Comments

40 Comments

  1. @DLAXTOX

    April 16, 2025 at 5:47 am

    thank you

  2. @tushardash8557

    April 16, 2025 at 5:47 am

    Very informative and explained

  3. @LeoNux-um7tg

    April 16, 2025 at 5:47 am

    I couldn't afford to buy ccna cert as of now, so documenting my journey might help me to land any higher paying job than my current one and hopefully get a ccna cert in the future.

  4. @roni-ahamed0

    April 16, 2025 at 5:47 am

    helping video. Thanks

  5. @navjotsingh2457

    April 16, 2025 at 5:47 am

    ty

  6. @681104gh

    April 16, 2025 at 5:47 am

    Dumb and stupid no value at all

  7. @kalmsoulatwork

    April 16, 2025 at 5:47 am

    Very helpful information for someone who's looking to dip their feet in technical writing and documentation. Thank you!

  8. @JersGirl1988

    April 16, 2025 at 5:47 am

    Can you export a user guide you have written in confluence?

  9. @Malpekar-mo4wb

    April 16, 2025 at 5:47 am

    Thanks for this video !!!

  10. @franklee8032

    April 16, 2025 at 5:47 am

    Where's the tutorial on how to write a technical documentation with Confluence?

  11. @liarahmi2174

    April 16, 2025 at 5:47 am

    Hello Mr. Christian Lempa. Nice to watch your amazing and usefully video. I'm from Indonesia. I just interesting with tool that can make a good technical documentation which you explain above (Jira), but if we buy the license of that tool for my company it's too expensive than the other tools. Now in my company use a Click Up. I hope in the next video you can make a review how utilize the Click Up to make a good technical documentation for digital product or project. Thanks

  12. @Flora_GrootIQ

    April 16, 2025 at 5:47 am

    Sounds Amazing 👍, can you please share the sample document confluence links for (Userguide/Troubleshooting/Networking/Instruction guides) and how to maintain version control in confluence.

  13. @julianhahn01

    April 16, 2025 at 5:47 am

    hm, usually I applaud your videos. A little bit disappointed of this one.
    The message after finishing the video is basically:
    You should use documentation. Think of a structure. Make it interessting. Just use an template import.

    First of all I don't think, that your last point and how you end the video matches the first three points. I was hoping for a video, in which you share best practices on software documentation. What structures worked and which did not work. Maybe especially in Confluence. My main paint point in confluence is, that I basically create "folders" with the sub pages, but most of the "folders" are then just empty pages, and the important content is in the "leafes" or the lowest pages. I would guess, that a reader would quickly get frustrated if he/she stumbles over too many white pages which only serve a structuring purpose.

    That and problems like it, I would have loved to see in this video.

  14. @oatlylatte9

    April 16, 2025 at 5:47 am

    can you show us an example of complex tech docs?

  15. @Silverman7

    April 16, 2025 at 5:47 am

    Useless

  16. @ebarednaxela

    April 16, 2025 at 5:47 am

    Hi Christian! Thanks for creating this video. I learned new stuffs from it and for sure it will help me in my IT career. Surely I will share this to my colleagues. Two thumbs up! Cheers mate!🥰

  17. Anonymous

    April 16, 2025 at 5:47 am

    I would not recommend Jira anymore. The product is EOL.

  18. @Halsafe

    April 16, 2025 at 5:47 am

    Just finished a fully automated driver management utility for my job and yeah I agree with the statement that documentation is everything. I create quite a few documents (I've written almost 150 SOPs and troubleshooting guides for my job) but this video really drove why we do certain things while documenting home with me.

  19. @zaheerbeg4810

    April 16, 2025 at 5:47 am

    What things I have to mention in technical documentation for mobile application ?

  20. @krish0917

    April 16, 2025 at 5:47 am

    Thank you

  21. @Salamaleikum80

    April 16, 2025 at 5:47 am

    What exactly can confluence do what notion cant?

  22. @akshatsharma264

    April 16, 2025 at 5:47 am

    Sehr Sehr gut video mein bruder. Vielen dank!!

  23. @jerryyu5666

    April 16, 2025 at 5:47 am

    8 minutes 49 seconds before he gets into using confluence. Waste of time.

  24. @subhasankarbhattacharya3454

    April 16, 2025 at 5:47 am

    Its not helpful why it was how to write what to write waste of time

  25. @TheRealJohnMadden

    April 16, 2025 at 5:47 am

    I used to work at a company that used Confluence for their knowledgebase, I loved it so much that basically, every personal project I take on that requires a lot of documenting now goes into my own personal Confluence site. I also just started moving my current company's documentation from OneNote (yuck!) into Confluence for a beautiful and easy-to-navigate site for all help desk and new IT staff to easily troubleshoot common issues or to confirm policies or procedures. It's an amazing tool and I love when things are free because you're either a single person or have a really small team, that's a HUGE plus for me. I personally love technical documentation, just knowing that when I move on someone else will find what I wrote useful is amazing.

  26. @ashiphsayyad3074

    April 16, 2025 at 5:47 am

    I m learning new things n side by side creating documentation in notepad++….I forgot there is tool for documentation 😅😅Thank you

  27. @sravankumar4750

    April 16, 2025 at 5:47 am

    very helpful and looking for more content like this.

  28. @zahidshaikh3122

    April 16, 2025 at 5:47 am

    Thanks man! my problem is solved.

  29. @jingli9232

    April 16, 2025 at 5:47 am

    need more about this confluence topic, thx for this valuable knowledge

  30. @DhruvVarshneyLearningAccount

    April 16, 2025 at 5:47 am

    -confluence,zira, and github

  31. @afro_giraffe

    April 16, 2025 at 5:47 am

    The background music is killing me bro, maybe make it really soft and something delightful

  32. @metternich05

    April 16, 2025 at 5:47 am

    I don't like to leave a negative review but the title of this video is extremely misleading. I was expecting to see some actual workflow of creating technical documentation in Confluence but instead you offer some general wisdom, plus basic steps in Confluence that can be seen in another ten thousand videos across Youtube. Everyone can click on a template and if he's not entirely imbecile he'll understand the purpose of the content items almost immediately. What you can't figure out on your own is how to create a complex, cross-referenced, sturcured and printable, wiki-like documentation that can be used on entereprise level. That would be a proper tutorial. This is just clickbait and a waste of time.

  33. @brierepooc8987

    April 16, 2025 at 5:47 am

    Hmm, I’ll just stick to OneNote 😂 It I would run an MSP it would be IT Glue or something self-hosted.

  34. @emmanuelricks7166

    April 16, 2025 at 5:47 am

    You are the man!!!

  35. @darkmodealliance1269

    April 16, 2025 at 5:47 am

    Christian ich bin gerade auf deinen Kanal gestoßen und klasse Videos! Man bekommt unglaublich viel Input für die kurze Zeit, aber es ist dennoch strukturiert und nicht zu schnell. Die meisten Videos scheitern genau an dem Punkt und neigen dazu "zu schlicht" oder "zu kompliziert" zu sein.

  36. @just_a_viewer5

    April 16, 2025 at 5:47 am

    looks very similar to Notion

  37. @st1llbleed1ng

    April 16, 2025 at 5:47 am

    Even with playback speed to 1.5x which comes down to near about 9:38, i felt like my time was robbed!
    Wish you could change the title to "should you write technical documents? Where do you start?"

  38. @Bolgerish

    April 16, 2025 at 5:47 am

    Schönes Video Meiner. Confluence hab ich gesucht. Danke für deine kurze Einführung.

  39. @samirelzein1095

    April 16, 2025 at 5:47 am

    motivate 1 minute, explain 3 minutes, conclude 30 sec. Speak in terms of bullet points.

  40. @vi4dofficial

    April 16, 2025 at 5:47 am

    Google doc

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